What is the product warranty? | Balmain Hair

Electrical tools

Balmain Hair tools are produced to the highest quality standards and will provide you with reliable service when used according to the instructions. However, in the unlikely event of defects caused by faulty material or craftmanship, Balmain Hair offers a one year product warranty from date of purchase. Please keep your receipt as proof of purchase as it will be required in the event of a default. This warranty does not apply to styling tools showing abuse, damage or to parts which, in our judgement are not defective. This guarantee does not cover damage caused by normal wear and tear including, but not limited to scratches, chips, abrasions, discoloring or fading or other minor defects that have a negligible effect on the value or operation of the electrical tools.

Hair Accessories

Balmain Hair Accessories are handmade and produced using traditional techniques. Variations in colour, shading, texture, shape and grain are inherent in a handmade item. Every single one is one-of-a-kind. Balmain Hair offers a 3 year warranty on all hair accessories from the date of purchase. The guarantee does not cover damage caused by normal wear and tear, including but not limited to scratches, discouloring or fading.