Visit your own region to shop Balmain Hair STAY HERE
Visit your own region to shop Balmain Hair STAY HERE
Visit your own region to shop Balmain Hair STAY HERE
Visit your own region to shop balmainhair.com.pl STAY HERE
Visit your own region to shop balmainhair.com.ua STAY HERE
Visit your own region to shop www.balmainhair.com/ru STAY HERE
Visit your own region to shop balmainhair.es STAY HERE
Visit your own region to shop balmainhair.pt STAY HERE
Visit your own region to shop www.balmainhaircouture.fr STAY HERE
Visit your own region to shop www.balmainhair.co.uk STAY HERE
Visit your own region to shop www.balmainhair.co.uk STAY HERE
Visit your own region to shop www.balmainhair.co.uk STAY HERE
Visit your own region to shop www.balmainhair.co.uk STAY HERE
Visit your own region to shop balmainhaircouture.ca STAY HERE
Visit your own region to shop www.balmainhair.us STAY HERE
Visit your own region to shop www.balmainhair.ee STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop store.balmainhair.com STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
Visit your own region to shop www.balmainhair.me STAY HERE
The store will not work correctly when cookies are disabled.
bhc_b2c_storeview_eu English
Select your language:
  • Nederlands
  • Deutsch
  • Italiano
  • English (US)
  • English (GB)
  • Español
  • Français
My Account
  • New in
  • Summer Styling Essentials
  • Hair Care
  • Hair Accessories
  • Styling Tools
  • Get inspired
  • Gifts
  • bhc_b2c_storeview_eu English
    Select your language:
    • Nederlands
    • Deutsch
    • Italiano
    • English (US)
    • English (GB)
    • Español
    • Français
    (+31) 015-380 95 70 info@balmainhair.com
  • Hair Care
  • Hair Care
  • Shampoo
  • Masks & Treatments
  • Conditioner
  • Styling
  • Homme
  • Travel sizes
  • Shop all haircare
  • Hair Accessories
  • Hair Accessories
  • Hair Barrettes
  • Headbands
  • Hair Elastics
  • Hair Clips
  • Shop all Hair Accessories
  • Styling Tools
  • Styling Tools
  • Backstage Tools
  • Brushes & Combs
  • Electrical Tools
  • Shop all Styling Tools
  1. Home
  2. Frequently asked questions

Order Order

  • How to cancel my order?
  • Can I order without an account?
  • Can I modify an order once placed?
  • What if an item is out of stock?
  • Is it possible to order through the customer service center?

Payment Payment

  • What are the payment methods?
  • Can I pay afterwards?
  • My creditcard is not accepted, what can I do?
  • Are prices including or excluding taxes?
  • Does Balmain Hair accept giftcards?
Read 3 more article(s)

Delivery & Returns Delivery & Returns

  • What destinations does Balmain Hair ship to?
  • What are the shipping costs?
  • Does Balmain Hair offer free shipping?
  • What is the delivery time?
  • Can I change a product for another product?
Read 3 more article(s)

Product Product

  • What is boar hair?
  • Do all the Care & Styling products contain heat protection?
  • What does sulfate free mean?
  • What is Silk Protein (Silk Amino Acids)?
  • What is Argan Elixir (Argania Spinoza Kernel Oil)?
Read 2 more article(s)

Warranty & Complaints Warranty & Complaints

  • I received a defect product, what should I do?
  • What is the product warranty?

Contact Contact

  • How can we help you?
  • I cannot find my question. How do I proceed?
Join The Balmain Army

Receive a complimentary travel size on your first order!

Note: We use your information to keep you informed of our services.
You can unsubscribe from our communication at any time. Please refer to the Privacy policy for that.

Customer service
Customer service
  • Contact
  • My account
  • Order
  • Payment
  • Delivery & Returns
  • Warranty & Complaints
  • FAQ
About us
About us

Heritage
Our Commitment
Terms & Conditions
Privacy- & Cookie Policy
Authorized reseller

FAQ
FAQ
  • What are the shipping costs?
  • Where do you ship?
  • Is there a free return shipping policy?
  • What is the delivery time?
  • What is the Balmain Signature fragrance?
Contact
Contact
  • Balmain Hair
  • Blaak 516
    3011 TA Rotterdam
    Netherlands
  • (+31) 015-380 95 70
  • info@balmainhair.com
  • VISA
  • Mastercard
  • PayPal
© 2025 Balmain Hair. All Rights Reserved. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.